At Zenticy, we aim to make your shopping experience simple, reliable, and convenient. We carefully prepare every order before handing it over to our delivery partners and provide delivery services across Bangladesh.

We currently work with trusted courier partners, including Pathao Courier and Steadfast Courier, to deliver your orders safely and efficiently.

Delivery Areas & Charges

Inside Dhaka

Delivery Charge: ৳80

Orders within the Dhaka metropolitan area are delivered through our standard delivery service.

Estimated Delivery Time: 1–3 working days

Dhaka Nearby & Sub-Areas

A delivery charge of ৳120 applies to the following areas:

• Ashulia
• Dhamrai
• Keraniganj
• Dohar
• Hemayetpur
• Keraniganj Model
• Nawabganj
• Savar
• South Keraniganj

Estimated Delivery Time: 2–4 working days

Delivery time may vary depending on the exact location, courier availability, traffic, weather, and other circumstances.

Outside Dhaka

Delivery Charge: ৳150

For orders delivered outside Dhaka, a ৳150 advance payment is required before the order is dispatched.

The remaining payable amount, if applicable, will be collected according to the selected payment method.

Estimated Delivery Time: 2–5 working days

Remote locations may require additional delivery time depending on courier coverage and accessibility.

Order Processing

After you place an order, our team may contact you to confirm your order details and delivery information.

Once your order is confirmed, it will be prepared and handed over to our delivery partner.

Orders are generally processed during our regular working hours. Processing and delivery times may be longer during weekends, public holidays, campaigns, Eid seasons, or periods of unusually high order volume.

Delivery Information

We provide home delivery services across Bangladesh through our selected courier partners.

For locations where direct home delivery is unavailable, the courier may contact you regarding a suitable nearby delivery point or alternative arrangement.

Please ensure that the phone number and delivery address provided during checkout are accurate and reachable.

Important Delivery Notes

• Delivery times are estimates and may vary depending on location and courier conditions.
• Delivery may take longer during public holidays, Eid, promotional campaigns, or unexpected circumstances.
• Customers should provide a correct and active phone number for successful delivery.
• If the customer is unavailable at the provided address, additional delivery attempts may be subject to the courier’s policy.
• Customers are requested to check the product/package at the time of delivery whenever possible.

Need Help?

If you have any questions regarding your order or delivery, please contact us.

Email: zentricy@gmail.com, info@zenticybd.com
Phone: +8801864083333